Mystery shopping and its importance for stores

In article on AssessmentCompetency.com written by Joseph Then, the mystery shopping process in a retail setting is explained.  The author writes that mystery shopping is a method to evaluate employee performance by watching the way an employee interacts with a...

Mystery shoppers help sales growth

In an article from the Daily Local News  of West Chester, PA, Gretchen Metz, writes that mystery shopping is a way to determine whether the customer’s impression of  a store’s customer service is in sync with the store’s promise of good customer...

Watch out for mystery shopping scams

The Better Business Bureau (BBB) is getting a lot of complaints lately about scams involving mystery shopping—those ads that lure in the unemployed, stay-at-home moms or retirees, promising they’ll make tons of money by shopping.  The scammers may use the trick of...

Thinking about becoming a mystery shopper?

Mystery shopping can be a rewarding part-time job.  You will be contributing information that will help company’s improve their customer service, and that helps everyone who shops!  There’s no shortage of information on the Internet about how to become a Mystery...

Doing your taxes when you’re an Independent Contractor

As a mystery shopper, you are officially classified as an Independent Contractor for federal income tax purposes.  This article by Shannon Scarberry of  IntelliShop offers tips for doing your taxes when that time comes around: * You are responsible for filing your own...