by studio98 | Apr 28, 2017 | Other
The customer was attempting to place an online order, which involved uploading a large file. When the file upload was complete, the customer expected some kind of response telling her, “Your materials have been received” and an expected date of delivery. But there was...
by studio98 | Apr 13, 2017 | Other
My husband and I gave ourselves a weekend getaway for our 19th anniversary, just a 2-hour drive from our home to a seaside resort town. We chose a modest “resort” hotel, simply because we found a good deal on it through Groupon, and in March in New England, we...
by studio98 | Mar 7, 2017 | Other
Shopper Newsletter Qtr 1 2017
by studio98 | Dec 19, 2016 | Other
United Airlines recently announced that purchasers of low-cost flights would be restricted to one carry-on that fits under a seat. The low-price buyers also would not be able to choose seats until the day of their departure, which means people flying together might...
by studio98 | Nov 30, 2016 | Other
The consultant finished her presentation at the swanky hotel conference center and packed up her equipment—everything except the adapter cord that went from her computer to the LED projector, a moderately expensive gizmo. Several months later, when she realized what...
by studio98 | Nov 1, 2016 | Other, Shoppers
Our Fourth Quarter Mystery 2016 Shopper Newsletter features topics of interest to the mystery shopper, including: Changes to the CP team. Shopper tips. Hot Spots. Click the link below to read this full issue of our newsletter for mystery shoppers....
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