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March 2015 Client Newsletter – Did you take the customer service pledge?

by studio98 | Mar 25, 2015 | News

Our March, 2015 Retail Client Newsletter features: The Pledge 5 Innovative Customer Service Ideas Customer Retention Fact Upcoming Events Click the link below to read the full issue of the newsletter. (PDF) March 2015 Client...

February 2015 Retail Newsletter – What Your Customers Really See

by studio98 | Feb 20, 2015 | News

Our February, 2015 Retail Client Newsletter features: What Your Customers Really See: Mystery Shopping Explained 8 Reasons Why Retailers Should Employ Mystery Shoppers Customer Service Statistics Upcoming Events Click the link below to read the full issue of the...

February 2015 Bank Newsletter – How Does Your Bank Stack Up?

by studio98 | Feb 20, 2015 | News

Our February, 2015 Bank Client Newsletter features: 10 Keys to an Effective Mystery Shopping Program Measuring Customer Satisfaction in the Banking Industry Customer Service Statistics Upcoming Events Click the link below to read the full issue of the newsletter....

January 2015 Client Newsletter – The Customer Experience Drives Sales

by studio98 | Jan 14, 2015 | News

Our January, 2015 Client Newsletter features: The Value of Customer Experience, Quantified Trusting a Customer Will Reap Rewards Customer Retention Facts Upcoming Events Click the link below to read the full issue of the newsletter. (PDF) January 2015 Client...

December 2014 Client Newsletter – The Alarmingly-high Cost of Poor Customer Service

by studio98 | Dec 19, 2014 | News

In this month’s Client Newsletter: What is the alarmingly-high cost of poor customer service? Prepare to be shocked! Secret shoppers: how they can turn around your business Upcoming events Click the link below to view the full December 2014 Client Newsletter...

November 2014 Client Newsletter – It’s All About The Service

by studio98 | Nov 19, 2014 | News

November 2014 Client Newsletter
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