by studio98 | Jul 31, 2015 | Businesses
Stopping at a nationally known burrito chain with a friend recently, I ordered one of their loaded burritos and asked if they would cut it in half—neither my friend nor I need to eat a whole burrito, as much as we love sour cream and guacamole. “I’m sorry, we’re not...
by studio98 | Jul 20, 2015 | Businesses
Earning a customer’s loyalty has always been important, but you may not realize that in today’s marketplace, it should become your number one priority. With the social media technologies available to everyone, instantly, a great customer experience can spread like...
by studio98 | Jul 20, 2015 | Businesses, News
Our July, 2015 Client Newsletter features: The Importance of Customer Support Getting All Call Centers to Work to Your Advantage Call Center Support What Telephone Mystery Shops Revealed Customer Retention Facts Upcoming Events Click the link below to read the full...
by studio98 | Jul 13, 2015 | Businesses
I live in a small town with one small market and it is within walking distance. It’s a place I could and would easily go to for that one ingredient I realized I didn’t have in the middle of making dinner, or when I had a craving for a popsicle. Except I don’t. The...
by studio98 | Jul 3, 2015 | Businesses, Other
If you own a small retail business, you may have an entirely different impression of it than the customers coming in your door. An article from Optometry Today points out that businesses need to take a look at both the physical appearance of their offices as well as...
by studio98 | Jun 30, 2015 | Businesses
The best way to ensure that your staff is providing the best possible customer service is by encouraging them to have a positive mindset that includes the five basic principles below, according to this article from UserLike.com. #1: Put Yourself in The...
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