by studio98 | Sep 11, 2010 | Businesses
Mystery shopping – getting a customer’s eye view of your business – is widely recognized as a valuable marketing and customer service tool. What is often not recognized is the many ways a mystery shopping program can be utilized. Here are some ideas...
by studio98 | Sep 11, 2010 | Businesses
Performance analysis and mystery shopping is crucial for any modern business. It is an important part of improving quality of service and enhancing sales so that the business progresses and rules the market. The company that proves its competence gains maximum number...
by studio98 | Sep 11, 2010 | Businesses
Quality assurance in service industry is a tough task. Quality is considered good if end product or service meets the set specifications. But determining the specifications in case of service is tedious. This is because the expectations and aspirations of different...
by studio98 | Sep 11, 2010 | Businesses
Mystery shopping is revealed to be an effective tool in proving the value of trade promotion for manufacturers and retailers alike. Mystery shopping is revealed to be an effective tool in proving the value of trade promotion for manufacturers and retailers alike,...
by studio98 | Sep 11, 2010 | Businesses
“What Gets Measured Gets Improved” In order to foster sustained growth at your financial institution, it is important to incorporate your mystery shopping program into a larger scheme for organizational improvement, says Rhonda Sheets, CEO of Support...
by studio98 | Sep 11, 2010 | Businesses
In this era of communication, where a million ways exist to transfer vast amounts of information in the blink of an eye, clients always demand results as quickly as possible from their service providers. The field of mystery shopping is no exception to this, and it is...
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