by studio98 | Mar 30, 2016 | News
Our March, 2016 Bank Mystery Shopping Client Newsletter features: Mystery Shopping vs Customer Surveys Mystery Shopping is a Key Component of Any Business Factoids from The Huffington Post Upcoming Events Click the link below to read the full issue of the newsletter...
by studio98 | Mar 11, 2016 | Businesses
Today’s customer service is often about self service. Technology has made it possible for a customer to find you easily and, quite often, to solve problems on their own. This is not necessarily a bad thing, according to this article on the changing role of...
by studio98 | Mar 1, 2016 | Shoppers
Our First Quarter Mystery 2016 Shopper Newsletter features topics of interest to the mystery shopper, including: Shopper Statistics Do’s and Don’ts of Mystery Shopping MSPA’s ShopperFest 2016 Hot Spots Click the link below to read this full issue of...
by studio98 | Feb 26, 2016 | Other
It’s probably safe to say that the southern Waffle House franchise doesn’t claim to be fine dining meant for an exclusive clientele of foodies. But they sure do know how to treat their customers. On the busy Saturday morning my husband and I walked in for...
by studio98 | Feb 22, 2016 | News
Our February, 2016 Bank Mystery Shopping Client Newsletter features: Mystery shopping as a Measurement Tool How Mystery Shopping Works Factoids from The Huffington Post Upcoming Events Click the link below to read the full issue of the newsletter for our bank mystery...
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