Use mystery shopping? Share the data across departments

(By Judi Hess – President, Customer Perspectives) If you’re a bank that has used the services of a mystery shopper company such as Customer Perspectives, you’ll get more value from your investment if you share the resulting data across departments and encourage...

Watch out for mystery shopping scams

The Better Business Bureau (BBB) is getting a lot of complaints lately about scams involving mystery shopping—those ads that lure in the unemployed, stay-at-home moms or retirees, promising they’ll make tons of money by shopping.  The scammers may use the trick of...

Thinking about becoming a mystery shopper?

Mystery shopping can be a rewarding part-time job.  You will be contributing information that will help company’s improve their customer service, and that helps everyone who shops!  There’s no shortage of information on the Internet about how to become a Mystery...

Doing your taxes when you’re an Independent Contractor

As a mystery shopper, you are officially classified as an Independent Contractor for federal income tax purposes.  This article by Shannon Scarberry of  IntelliShop offers tips for doing your taxes when that time comes around: * You are responsible for filing your own...