by studio98 | Jan 9, 2013 | Shoppers
1. Sign up with at LEAST 100 MCSs. 2. Be completely, totally reliable. You will quickly gain a good reputation and better jobs. 3. Do excellent work on each report. Spell and grammar check each and every report. Make friends with your Inner Perfectionist 4. Organize...
by studio98 | Jan 9, 2013 | News
December 2012 Retail Client Newsletter – Focus on Mystery Shopping
by studio98 | Jan 9, 2013 | News
December 2012 Bank Client Newsletter – Focus On Mystery Shopping
by studio98 | Dec 12, 2012 | Shoppers
Back in my days when I worked in retail for a number of years I wished I had a job where I would evaluate sales associates on their customer service skills. We had comment cards available to all our shoppers if they chose to comment about our service, but it wasn’t...
by studio98 | Dec 12, 2012 | Businesses
1. In person, one on one: One of the best ways to gain impact from mystery shops is to meet with employees one-on-one to discuss results. If an employee does not score well on a shop, managers need to coach the employee privately. They can discuss ways to improve the...
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