by studio98 | Apr 17, 2013 | News
April 2013 Client Newsletter
by studio98 | Apr 12, 2013 | Businesses
By hiring a mystery shopping firm such as Customer Perspectives, you can get a handle on four key aspects of customer service and your employees: 1) A mystery shopper can give a “customer’s eye view” of your products, your store and the way employees handle customers....
by studio98 | Apr 5, 2013 | Businesses
A good retail business owner knows that the customers are smarter than he is, right? Knowing what your customers want and need is key to retaining them. As customers, we all know what makes for bad customer service, right? We don’t have to run a store to be that...
by studio98 | Apr 2, 2013 | News
March 2013 Client Newsletter
by studio98 | Mar 27, 2013 | Shoppers
When a mystery shopper turns in his or her customer evaluation form as requested by a firm like Customer Perspectives, the editor of that form may come back and ask for more detail or simply more information than had been supplied. It can be frustrating, but the...
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