by studio98 | Aug 21, 2013 | Businesses
It costs six times as much to attract a new customer as to keep an existing one. One way you keep a customer is by having exceptional customer service. And, when you don’t have it, you must adequately take care of any problems that arise. Did it take more than one...
by studio98 | Aug 16, 2013 | News
August 2013 Client Newsletter – Service Still Rules
by studio98 | Aug 14, 2013 | Businesses
Have you thought about all the ways you could be using your customers to, well, help your customers? A recent article on Entrepreneur.com detailed ways you can take advantage of today’s marketing techniques and technologies to get your customers involved. Offer...
by studio98 | Aug 8, 2013 | Shoppers
A recent blog by a mystery shopping firm named Ellis gave this good summary of 5 red flags of mystery shopping scams: 1. If you are asked to pay to be a part of a mystery shopping company, do not join in. 2. Don’t expect to see monthly fees or membership fees in order...
by studio98 | Aug 7, 2013 | Businesses
In July, NBC Nightly News made a serious error when its graphics department apparently wiped New Hampshire off the map, literally. On a map displayed behind the newscaster, Vermont looked like it annexed New Hampshire and New Hampshire was nowhere to be found. ...
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