25 skills for providing good customer service

by | Dec 4, 2013 | Other

Have you seen this “infographic” on the 25 top skills for providing excellent customer service? We’re betting most people don’t think there could really be that many skills that go into providing good customer service. The infographic could serve as an excellent first...

Customer service starts at the top

by | Nov 18, 2013 | Businesses

You may already realize this, but the best customer service training of your employees comes from the top, right? Customer service shouldn’t be relegated to one department or one desk in your store. It should spread across the store, the brand and the company. So, if...