by studio98 | Aug 24, 2016 | Businesses
CEM—yet another business acronym! All you need to know is it stands for Customer Experience Management and, well, it’s what everyone in your business should be aware of -at the very least. If you’re dedicated to managing the customer experience with your company, you...
by studio98 | Aug 16, 2016 | News
Our August 2016 Client Mystery Shopping Newsletter features: Five Ways to Maximize your Mystery Shopping Results What are the Key Elements of Successful Mystery Shopping? Using Mystery Shopping to go beyond Voice of the Customer programs Upcoming Events – which...
by studio98 | Aug 15, 2016 | Shoppers
Our Third Quarter Mystery 2016 Shopper Newsletter features topics of interest to the mystery shopper, including: How Can I Become a More Discreet Mystery Shopper?. MSPA Announcement Hot Spots Click the link below to read this full issue of our newsletter for mystery...
by studio98 | Jul 29, 2016 | Businesses
The clerk at the local hardware store was new to his job, one could tell, and he was having difficulty finding the right item in stock. Then the computerized cash register gave him problems, making the transaction take twice as long as it should have. Nonetheless, the...
by studio98 | Jul 20, 2016 | News
Our July 2016 Client Mystery Shopping Newsletter features: Why Positive Customer Experiences Increases customer Retention Pay Attention to Customer Experience – It’s Worth it! Upcoming Events – which of these upcoming events around the country will...
Recent Comments