by studio98 | Aug 26, 2014 | Other
You may have heard this recent horror story out of Comcast, the vast cable company that is the largest in the world. A frustrated customer recorded his phone call with their customer service and it wasn’t pretty. The company had already caused too many problems to...
by studio98 | Aug 21, 2014 | Other
Has this ever happened to you? I was shopping online for software when a chat window popped up to ask if I would like assistance. I initiated the chat and asked about a product I was interested in. After giving me the canned, “I’d be happy to help you...
by studio98 | Aug 14, 2014 | News
August 2014 Client Newsletter – Complaints Are Important to Your Business
by studio98 | Aug 8, 2014 | Shoppers
Shopper Newsletter Qtr 3 2014
by studio98 | Jul 31, 2014 | Other
It’s safe to say that I had never stepped foot into a Harley Davidson showroom and repair shop. For one, I don’t own, nor have I ever ridden, a Harley Davidson. Yet, when one of my best friends came for a visit from distant lands riding his “bike”, I was compelled to...
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