by studio98 | Dec 19, 2016 | Other
United Airlines recently announced that purchasers of low-cost flights would be restricted to one carry-on that fits under a seat. The low-price buyers also would not be able to choose seats until the day of their departure, which means people flying together might...
by studio98 | Nov 30, 2016 | Other
The consultant finished her presentation at the swanky hotel conference center and packed up her equipment—everything except the adapter cord that went from her computer to the LED projector, a moderately expensive gizmo. Several months later, when she realized what...
by studio98 | Nov 1, 2016 | Other, Shoppers
Our Fourth Quarter Mystery 2016 Shopper Newsletter features topics of interest to the mystery shopper, including: Changes to the CP team. Shopper tips. Hot Spots. Click the link below to read this full issue of our newsletter for mystery shoppers....
by studio98 | Oct 18, 2016 | News
Our October 2016 Client Mystery Shopping Newsletter features: How Marketers Can Improve ROI on Customer Experience How To Create Customers for Life The Critical Link Between Staisfaction, Loyalty and Problem Management Upcoming Events – which of these upcoming...
by studio98 | Aug 30, 2016 | Businesses
Only 28 percent of consumers are loyal to a brand or businesses, but we all know return customers are the key to a healthy bottom line. Take a look at these five reasons your customers may be abandoning you: You treat new and existing customers too differently: If...
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