by studio98 | Mar 25, 2015 | News
Our March, 2015 Retail Client Newsletter features: The Pledge 5 Innovative Customer Service Ideas Customer Retention Fact Upcoming Events Click the link below to read the full issue of the newsletter. (PDF) March 2015 Client...
by studio98 | Mar 24, 2015 | Businesses
Are you doing everything you can to make sure your customers stick around? The author of Innovating Analytics, quoted in this article on customer loyalty, suggests this really must be your number one priority in business. It is the most important factor in...
by studio98 | Mar 16, 2015 | Businesses
A mystery shopping firm is called upon to see, from a customer’s eye-view, just how well you might be providing customer service. There are, therefore, many ways to go about evaluating a customer’s experience at your company. You can request that the...
by studio98 | Mar 9, 2015 | Businesses
It’s standard procedure these days if you want to stay in business: Out-fox your competition by providing customer service that is beyond the norm. Never disparage your competition, just focus on what your customers need and want. To stand out from your...
by studio98 | Feb 20, 2015 | Shoppers
Our First Quarter 2015 Shopper Newsletter features: Phone Shops – The Pros and Cons Tips and Reminders Hot Spots Click the link below to read the full issue of the newsletter. (PDF) Shopper Newsletter Qtr 1 2015
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