by studio98 | Jul 20, 2015 | Businesses, News
Our July, 2015 Client Newsletter features: The Importance of Customer Support Getting All Call Centers to Work to Your Advantage Call Center Support What Telephone Mystery Shops Revealed Customer Retention Facts Upcoming Events Click the link below to read the full...
by studio98 | Jul 13, 2015 | Businesses
I live in a small town with one small market and it is within walking distance. It’s a place I could and would easily go to for that one ingredient I realized I didn’t have in the middle of making dinner, or when I had a craving for a popsicle. Except I don’t. The...
by studio98 | Jul 6, 2015 | Other
Customer service and the customer experience are two components that can set your business apart from all the others, while research has shown customers are even willing to pay more when good customer service comes along with the price. In the infographic included...
by studio98 | Jul 3, 2015 | Businesses, Other
If you own a small retail business, you may have an entirely different impression of it than the customers coming in your door. An article from Optometry Today points out that businesses need to take a look at both the physical appearance of their offices as well as...
by studio98 | Jun 30, 2015 | Businesses
The best way to ensure that your staff is providing the best possible customer service is by encouraging them to have a positive mindset that includes the five basic principles below, according to this article from UserLike.com. #1: Put Yourself in The...
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