by studio98 | Aug 30, 2016 | Businesses
Only 28 percent of consumers are loyal to a brand or businesses, but we all know return customers are the key to a healthy bottom line. Take a look at these five reasons your customers may be abandoning you: You treat new and existing customers too differently: If...
by studio98 | Aug 24, 2016 | Businesses
CEM—yet another business acronym! All you need to know is it stands for Customer Experience Management and, well, it’s what everyone in your business should be aware of -at the very least. If you’re dedicated to managing the customer experience with your company, you...
by studio98 | Aug 16, 2016 | News
Our August 2016 Client Mystery Shopping Newsletter features: Five Ways to Maximize your Mystery Shopping Results What are the Key Elements of Successful Mystery Shopping? Using Mystery Shopping to go beyond Voice of the Customer programs Upcoming Events – which...
by studio98 | Aug 15, 2016 | Shoppers
Our Third Quarter Mystery 2016 Shopper Newsletter features topics of interest to the mystery shopper, including: How Can I Become a More Discreet Mystery Shopper?. MSPA Announcement Hot Spots Click the link below to read this full issue of our newsletter for mystery...
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