by studio98 | May 17, 2016 | Businesses
It’s no secret that retail businesses are struggling these days. With so many 24/7 choices available to the customer at any given time, it’s hard for a retail shop to stand out from the crowd. Today’s customer can buy in the middle of the night, from her iPhone,...
by studio98 | May 6, 2016 | Shoppers
Our Second Quarter Mystery 2016 Shopper Newsletter features topics of interest to the mystery shopper, including: Want to be a better shopper? Make more money? Consider this … Friendly Reminders Hot Spots Click the link below to read this full issue of our...
by studio98 | May 3, 2016 | Businesses
The author of this article points out that less than 10 percent of customers who had been trying to resolve a customer service issue experienced a “seamless” process along the way . This is bad news for those businesses where there are multiple systems in place and...
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