by studio98 | Jan 14, 2016 | Businesses
The day started with a trip to Hooksett’s Target where I received my usual excellent customer service. Then … my car wouldn’t start. Since I had left my cell phone behind, I returned to the store and asked Chelsea at Guest Services if I could use their phone. She was...
by studio98 | Jan 11, 2016 | Businesses
The website Customer Think has put together its annual year-end review, looking at some customer service trends seen during 2015. Just some of their findings include: Self-serve is growing: In some restaurants, customers got to order their meals via tablet computers,...
by studio98 | Jan 8, 2016 | Businesses
A friend of mine is a very regular customer of the Enterprise car rental company. In their jointly run business, she and her husband are so regular that the company’s stellar customer service and customer attention has reached the “annoying” level. Recently, they...
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