by studio98 | Oct 29, 2015 | Businesses
Your business may stand out from the crowd today, but to think it always will is to put yourself in danger of losing customers. Someone else out there is, no doubt, working at this very moment on something bigger, better, and different from you. According to this...
by studio98 | Oct 22, 2015 | Businesses
Today we have an example of how to create a positive customer experience. Even when the problem isn’t your responsibility. A customer called to have his high-efficiency home furnace serviced. The technician who came to do the service work quickly realized there...
by studio98 | Oct 15, 2015 | Businesses
According to this article from SalesThroughService.com, the key to providing excellent customer service is to keep it simple and to do it well. That makes sense. The author asserts that one way to simplify the way you think about the customer service you provide is...
by studio98 | Oct 13, 2015 | News
Our October, 2015 Bank Mystery Shopping Client Newsletter features: You are not in control of your business – Your customers are! How to stand out in a crowd: Differentiating your Financial Institution More killer phrases Upcoming Events Click the link below to...
by studio98 | Oct 13, 2015 | News
Our October, 2015 Retail Client Newsletter features: You are not in control of your business – Your customers are New data shows independent retailers are missing a sales trick More killer phrases Upcoming Events Click the link below to read the full issue of...
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