by studio98 | Jun 28, 2013 | Shoppers
Customer Perspectives celebrated its 30th Anniversary on July 1st – truly one of the country’s first (and best) mystery shopping firms. A recent review of Customer Perspectives by Mystery Shopper Magazine stated that there were no complaints about Customer...
by studio98 | Jun 27, 2013 | Businesses
This article uncovers a few surprising things you may not realize about customer service. Here are just a few in summary: The main reason for customer turnover is poor quality service. A customer will leave you four times as often over customer service problems than...
by studio98 | Jun 20, 2013 | Businesses
This article asserts that the single best move a credit union can make is to make sure to provide exceptional customer service at its phone contact center. That means that every call is positive and every problem is solved. One way to achieve this exceptional...
by studio98 | Jun 18, 2013 | Shoppers
Shopper Newsletter Quarter 2, 2013
by studio98 | Jun 18, 2013 | News
June 2013 Client Newsletter – Ways to WOW
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