by studio98 | Sep 11, 2010 | Businesses
“What Gets Measured Gets Improved” In order to foster sustained growth at your financial institution, it is important to incorporate your mystery shopping program into a larger scheme for organizational improvement, says Rhonda Sheets, CEO of Support...
by studio98 | Sep 11, 2010 | Businesses
In this era of communication, where a million ways exist to transfer vast amounts of information in the blink of an eye, clients always demand results as quickly as possible from their service providers. The field of mystery shopping is no exception to this, and it is...
by studio98 | Sep 11, 2010 | Businesses
While an organization is about to establish a new mystery shopping program to be incorporated within its system to evaluate performance efficiency- most of the times, serious confusions arise. This is due to the fact that, a good number of the people working in...
by studio98 | Sep 11, 2010 | Businesses
Financial Institutions Can Now Access Shop Results Online Judi Hess, President of Customer Perspectives (Hooksett, New Hampshire), says that technology is shaking up the mystery shopping industry. “One of the biggest trends in mystery shopping that has changed...
by studio98 | Sep 11, 2010 | Businesses
Mystery shopping is gaining its popularity day by day- especially in the US and UK markets. It can be an excellent tool for getting a detailed insight to customer feedbacks and evaluations- only if they can be properly designed and utilized. It helps any organization...
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